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Pricing and Billing
Do I have to pay sales tax?
  You pay a sales tax if we ship to an address inside the European Union; there is no sales tax for shipments outside the EU. This is covered automatically in the price you see once you have made an account.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please send us an email!
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged 1-2 weeks after we receive your order, even if it is a pre-order that will be shipped much later.